- Ammo caliber availability timeline
.223- November 2021
.50 BMG- 2022 TBD
6.5 Creedmore- 2022 TBD
6.8 TVCM- 2022 TBD
7.62 NATO- 2022 TBD
.338 NORMA MAG- 2022 TBD
- Shipping warranty (we will warranty product damaged during shipping) and manufacturer warranty from True Velocity
- Large orders will be delivered by dropship from the manufacturer as it becomes available and smaller orders will be fulfilled from our warehouse in Salt Lake City as it is available.
I RECEIVED MY PACKAGE AND IT IS DAMAGED, WHAT DO I DO?
While it doesn’t happen often, sometimes packages are damaged in transit. Please send us an email, to firstname.lastname@example.org -subject=Damaged Shipment”>email@example.com, with photos of your damaged shipment; please be sure to include your order number in this message. We will initiate a claim with UPS. You may receive a call from UPS, verifying the claim. Do not discard the damaged items or any of the original packaging. UPS may want to inspect the damage in person; if you do not provide all original contents it may result in delay and/or denial of your claim. Virtus Ammo will not replace or issue credits for damaged shipments if proof of damage is not provided. We will work closely with UPS to resolve your damage claim as quickly as possible.
CAN I HAVE MY PACKAGE SHIPPED TO MY PO BOX OR MAILBOX AT A POSTAL STORE?
No. We are prohibited from shipping ammunition to PO Boxes, UPS Stores, Postal Stores or other bulk mailbox locations; you must provide us with a physical shipping address. If your package is shipped to a mailbox location, and is returned to us, Virtus Ammo will not be responsible for shipping charges. You will be charged for all shipping fees associated with the shipment and return of your package.
DO YOU OFFER DISCOUNTS FOR LAW ENFORCEMENT OR MILITARY?
To thank you for your service, we offer to all Active-Duty Military, Veterans, First Responders and Law Enforcement (current/retired), with proof of valid ID, a 10% discount on all purchases. We will ship direct to LEOs. Contact us via phone or email for the discount.
WHY AM I HAVING CHAMBERING ISSUES? ARE CHAMBERING ISSUES COMMON?
True Velocity Polymer Cased Ammunition is manufactured to extremely tight tolerances with a high round to round consistency. These rounds are built within dimensional specifications defined by the Sporting Arms and Ammunition Manufacturers’ Institute, or SAAMI for short.
If you are having issues chambering a Truve Velocity cartridge, follow these steps:
- Check for damage to the cartridge
- Damage to a Truve Velocity cartridge will typically manifest as a bend in. If there is damage to the cartridge such as a bend, chambering the cartridge will allow for it to straighten out and fire properly. If the damage is more severe, do not fire the cartridge.
- If there is no damage to the cartridge, go to a trusted gunsmith to inspect and check your firearm for damage or issues. This will ensure that the chamber of your firearm complies with the SAAMI specifications for that caliber. Note that some weapons, such as precision bolt rifles, are built with tight chambers intentionally. Chamber fit may be tight with the cartridge depending on the weapon. Keep in mind that True Velocity Polymer Cased Ammunition is designed to fire successfully in these tight chambers that correspond with the specific cartridge.
NO EJECTION OF THE ROUND
If your firearm is having problems extracting the round from the chamber, have the extractor and extractor spring in your weapon checked by a trusted gunsmith. If your weapon is having difficulty ejecting a spent case, it is likely caused by the interaction between the ejector and the mass, and center of mass of the polymer case.
Here is why: The True Velocity polymer cased ammunition is far lighter than typical brass cases. They are about 60% lighter than some calibers. This reduced mass results in higher bolt velocities during cycling. In return, results in spent case having high velocity as it exits the weapon and bounces off the deflector.
Additionally, the center of mass of a True Velocity polymer case is much closer to the aft end of the case in comparison to a brass case. This results in a different rotation of the case as it exits the weapon and typically a change in direction on the case.
For example: If a brass case exits at 3 o’clock, a polymer case may exit a 1 o’clock. Occasionally, the higher velocity and different exit angle can result in a case benign caught by the bolt during its forward motion or its stovepiping. In such cases, it is suggested that the gas port be reduced such that the weapon cycles properly without driving the bolt as hard. Of course, this work should always be performed by a qualified gunsmith.
True Velocity ammunition is made with industry stander primers. Commercial weapons should have no problems firing True Velocity ammunition. With that being said, the True Velocity Polymer case is inherently compliant. This means that the case absorbs some of the energy from the firing pin. If you are experiencing light strikes, have your firearm checked by a qualified gunsmith to check for a properly functioning firing pin. Your firearm may have a worn-out firing pin spring. Additionally, be sure that your firearm possesses the correct chamber dimension.
Though rare, debulleting typically results from the projectile being lodged in the forcing cone in the through. Some chambers are intentionally designed to be tight so as to reduce jump and improve dispersion. True Velocity ammunition is manufactured with very tight tolerances with high round-to-round consistency. These rounds are built within dimensional specifications defined by the Sporting Arms and Ammunition Manufacturers’ Institute, or SAAMI for short. This allows for clearance between the projectile and the forcing cone.
If you are experiencing debulleting, have the chamber of your firearm checked by a qualified gunsmith. Note that some weapons, such as precision bolt rifles, are built with tight chambers intentionally at or below the maximum material specification. If everything looks correct from the gunsmith, contact us today to check compatibility with your specific weapon or firearm with the cartridge.
I AM EXPERIENCING NECKSPLITTING IN THE CARTRIDGE
True Velocity ammunition is made with carefully engineered polymers. Damage to the polymer may occur during firing if the polymer is required to stretch farther than intended before it receives support from the chamber walls. Consult a qualified gunsmith to ensure the chamber of your firearm is in compliance with the Sporting Arms and Ammunition Manufacturers’ Institute’s (SAAMI) specifications for the specific caliber or round. Note that most protocols for checking chambers include an assessment of chamber diameter. Just like brass, if the chamber is too large in diameter, splitting can occur in the cartridge.
Although True Velocity’s internal testing has not shown any issues with fluted chambers, the testing is limited to the number of weapons with fluted chambers that they have been able to test. Until True Velocity can test a broader collection of weapons with fluted chambers, they do not recommend firing their composited ammunition in a fluted chamber.